Returns & Exchanges
At HOSS, we are committed to ensuring you are completely satisfied with your fashion investment. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all HOSS tags attached and include the printed return authorization slip inside.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Refund
Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing